Send resumes/CVs to Joan Holden at Jholde1@luc.edu
The
Contact Tracing Coordinator (CTC) will be responsible for data management including
coordination with state and local health departments, data security, and analysis. The
Coordinator, will supervise a team of contact tracers to reach out to LUC
students, faculty and staff who have come into close contact with a COVID-19
infected individual. This may include assigning contacts, ensure tracers are
managing their caseloads and providing immediate support when contact is unable
to be made with a high-risk individual The Coordinator must complete COVID-19
Contact Tracing, HIPAA and FERPA trainings and other trainings as needed.
DUTIES
·
Establish the data reporting
system in coordination with HSC Public Health Sciences Dept
·
Maintain the data reporting
system.
·
Conducts routine quality
assurance monitoring to ensure that data are appropriately collected and
entered into the data system; troubleshoots and follows-up on data errors.
·
Provides leadership with
ongoing feedback on protocols, data collection instruments and systems to
enhance their effectiveness and efficiency in meeting objectives.
·
Analyzes trends in case
details, recognizes case issues, proposes solutions and appropriately escalates
to management.
·
Assists with identification and
integration of technology e.g. Contact Tracing apps into the Program.
·
Protects and maintains
individuals’ privacy and confidentiality in compliance with HIPAA and FERPA
requirements.
BACK-UP
DUTIES
·
Assists with recruitment and
retention of Contact Tracers.
·
Assists with training of
contact tracing team.
·
As needed, oversees and
supports the work of Contact Tracers engaged in case interviews, COVID-19
contact tracing and linkage to services.
·
Maintains daily communication
with the Contact Tracers, as needed.
·
Provides guidance to Contact
Tracers to ensure that case interview activities are conducted, according to
protocols, policies and procedures; provides ongoing refresher trainings and in
a confidential manner.
Required Qualifications
·
Bachelor’s degree in public
health, nursing or other related field, MPH preferred.
·
Experience with data
collection, reporting, and analysis of data.
·
Experience working with health
related community organizations.
·
Project management experience.
·
Excellent organizational
skills.
·
Critical thinking and sound
judgment.
·
Excellent communication skills.
·
Data management and analysis
skills.
·
Proficiency in navigating
computer systems; ability to learn new data systems quickly and to comply with
data integrity and security to safeguard all personal identifiable information.
·
Ability to demonstrate a
professional, positive attitude and work ethic.
·
Ability to understand the
concepts of institutional and structural racism and bias and their impact on
underserved and underrepresented communities.
·
Excellent interpersonal skills
and ability to interact professionally with people from diverse cultural,
racial, ethnic, gender, and socioeconomic backgrounds during a time of crisis
and distress.
·
Demonstrated commitment to
supporting communities who have experienced systemic oppression and bias (e.g.
people of color, LGBTQ+ people, immigrants, justice involved persons, etc.).
·
Ability to show empathy and be
nonjudgmental toward distressed individuals.
Desired
Qualifications
·
Experience conducting
telephone-based or in-person interviews.
·
Experience in motivational
interviewing.
·
Training in Epidemiology.
·
Supervisory experience.
·
Flexibility, professionalism
and the ability to manage multiple projects simultaneously are highly valued
attributes.
Proficiency in languages other than English.
